Sewer and Drain Plumbing Service in Jacksonville, FL (32220)
Date: February 18, 2025
City: Jacksonville, FL
ZIP Code: 32220
Plumber Notes: Upon arrival, I was shown the hall bathroom with sewage inside of the bathtub and the toilet draining slow. I found the clean out on the back of the house by the back door. I took the clean out cap off and found that it is full. Using my seven cable, I ran as much cable as I could before I would get hung up and I used to try to push forward. I only pulled out a couple of sanitary wipes and a little piece of elastic. I was worried I was pushing too far and hanging up on the pump, so I stopped going from the clean out. I took the deck cover off the top of the pump and cut a small section of pipe out and tried to feedback from the pump house but still did not break the stoppage loose. I believe it is cost-effective that we come back in the morning to break up the stoppage in daylight. I will be trying to reach out to Miss Susan to let her know that I am unable to break the stoppage tonight and to fill her in on what I have discovered.Turned and the line needs to be camerad ran scale from cleanout and ran out of cable then ran cable from lift station and it hit either broken pipe or there is some real hard that instantly binds the cable needs camera inspection Cameraed from the cleanout ir ran all of the yellow camera. We also ran 2 full spools of 7/8 cable. We went to the sump pump and took the fence and metal band off. And camerad it from both side of the 4 inch. They were both capped off. I informed the customer that’s what I think is the problem. That the 3 inch is most likely not tied into the pump. We are going to camera from the inlet to the septic tank to see where it goes. Will most likely need to find the pipe wjere the cap is and locate where the 3 inch line feeds to. Like previously said i ran all the camera through it very easily. Will need to grab the locater to locate the exact pin points of the caps and or the stoppage On arrival Thursday we popped the septic tank lid and saw it was full. Customer called septic company and there coming to check the pump in it. Customer said drain field is fine the septic company checked it last week. They will check the pump in the concrete septicADVISED CUSTOMER THE SUMP PUMP ENTRY BEHIND THE RV GARAGE IS CAPPED. ALSO ADVISED CUSTOMER HER SEPTIC TANK IS FULL AGAIN.